F.A.QPages

Shipping Information

How will my parcel be delivered?

Your parcel will be delivered through DTDC. The estimated time for delivery is 6-7 days.

Do I pay for delivery?

Yes, you have to pay the delivery charges for your order. The charges are as per the quantity of the books.

Will I be charged customs fees?

No, we do not charge custom fees.

Orders and Returns

Tracking my order

You will get a tracking number called AWB through which you can track your order. This number will be generated by DTDC.

I haven’t received my order

You can contact us at info@souvenirpublisher.com

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Payments

What payment types can I use?

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Can I pay by Gift Card?

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I can't make a payment

Has my payment gone through?

If You Have More Questions

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